do u like a snake with it

Yes, I think so.

ok a viper is ready to submited

 "I'd like it to be an aggressive-looking logo"

for a customer service logo ?

Yes... aggressive-looking. We're not operating a call center to make sure people are happy with their pillow-top mattresses. The people we work for are used to working 20-hour days under extreme conditions to get the job done at all costs. They expect us to do the same. Should be tough, not wimpy.

ok fair enough - cheers

Thanks for invite. :)

Thanks for the Invite, i'll try to make a better design for you, 

Hi. I'd like to say thanks for the project invite. I actually tried to come with a design for you before I received any invite and to be honest, animals or people are not my strong point. I couldn't create anything viable although I really wanted to. I know there are much better designers for that sort of design here on design crowd so rather than try I think it would be best if I leave it to them.

Thanks anyway. 

Rachel (CiNaMi GraFiKs)

Thank you for invite. I submitted two designs, will you be giving feedback.